Collaboration is a fundamental concept in CMC, perhaps the fundamental concept to keep in mind. Collaboration between individuals, between groups... the purpose of facilitating groups within a CMCS is to promote that collaboration and communication. When a group is assembled with no cognitive purpose the result is a "mob mentality" or "Collective Stupidity", in which the group becomes so overloaded that no reasonable outcome is possible. With the proper tools and support, a group can become a "Collective Intelligence", all abilities of individuals in the group are utilized in a manner which evolves the group as a whole. The medium over which the group communicates is not solely responsible for this structuring, groups must also be able to organize themselves internally.

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